How install updates?

Everything you need, you can find on our website. Tutorials how to install:

All updates must be installed separately, you can’t put firmware / maps / activation on just one SDCARD – it will not work like that!

If you are making full MMI update (firmware + maps) you should first update firmware then maps.

If you have Bose or Bang Olufsen audio system it’s strongly recommended to enable first Hidden Green Menu (script it’s attached on to bundle pack) and enable user defined mode. More about how to disable update for Bose / Bang Olufsen you’ll find in above tutorials.

Those links you also received on order confirmation mail.. please read it and follow properly, step by step in correct menus.. and if you get any trouble visit this page first, take a closer look on manuals above.. as 99% your problems and email requests are about things which are already described in our tutorials / FAQ page, to save your & our time be more patient and read everything before you ask any question.

How to unpack files?

When you purchased files from us, you will see on download page something like that:


That mean, the main archive has been spited in many smaller files. You need to download all those files in one place on your computer. 

When you download all files, you’ll see:



ProductName7z.002 etc

to unpack we recommend 7zip (click) for Windows or The Unarchiver (click) for macOS.

When you have multiple archive, unpack only file with ending .001!! you will not be able to unpack other 002,003,004 etc..

But.. becaureful! 
If you planning to prepare SDCARDs for firmware or maps update, please use Windows based computer! Do not do it on macOS as in 99% it will proceed with error displayed on MMI screen or not even recognised!


Yes I know it’s about the maps update, but same procedure, file structure etc it’s for EVERY update for MMI.

Hidden Green Menu on Mib1 / Mib2

There’s no option to enable hidden green menu on Mib1 / Mib2 units. If you want to avoid bose update, you’ll need to buy fibre optic loop and connect it instead of bose amplifier – which is located in trunk.

Payments gateways / Payments with SOFORT

We are using few gateways to process your payments.

  • All credit & debits cards.
  • Bancontact.
  • Giropay.
  • EPS.
  • iDeal.
  • Multibanco.
  • Sofort.

All gateways operates payments straightaway except Sofort. All Sofort payments are kept on hold by our financial company – usually it takes around 3-7 days to change their status. This is fully automated process, as soon as it change status to complete you’ll receive your order.

If you are afraid to use your credit card details on our website, you can use Revolut instead. You can create there many virtual credit cards and topup them with appropriate amount and use to pay on our online shop.

UpgradeMyAudi.net do not store any credit card details, all transactions are safe and encrypted.

if you are see that padlock in web browser address bar, you are safe to go.

Is it safe?

Every update might give you a risk, however we have prepared our tutorials to avoid any user faults.. that mean YOU HAVE TO READ INSTRUCTIONS FROM START TO THE END and follow them exactly how they looks!

What SDCARD size should I use?

Maps updates require 32GB sdcard formatted in FAT32, can’t be lower or bigger.

SDCARD must be SDHC only (SDXC might not working).

For firmware and other scripts 4GB should be more than enough.

Are you taking full responsibility of fault cause by updates?

No. We don’t taking any kind of responsibility when you doing firmware / maps updates on your own. Why?We don’t know what exactly you have done, how did you prepare SD CARDs, how did you perform update or what changes have you applied in hidden green menu. 

Some people has blaming us that after maps updates, their car engine doesn’t work like before 🤦‍♂️
(doesn’t matter that’s completely two different control units..)
ECU & MMI module (5F) are not the same!

So if you are looking for free car service from us, just try somewhere else.. 😉

We only taking responsibility when we are installing those updates in your MMI.

Where from you got updates?

We are buying them straight from Audi.

Any updates for my MMI?

You can check if we got anything by using our tool (click here).

However, this is only computer script and sometimes might not show you everything what we have, if it show nothing for you, to make sure and double check please contact us

3GP:0 error code 160, GEMMI_nav:0 error code 141

You may see those errors during firmware or maps update, why they are? If you see them you probably do not read properly our tutorials

in 99% you have copied files on to SDCARD by using MacOS system, this can brick your MMI unit, we have clearly mention to use Windows based computer to download and copy the files on to SDCARD. MacOS is creating lots of hidden files which are not visible to you, but MMI can see them and they are making it confused which files to use. 

Google earth is greyed out after firmware update.

It’s an common issue, please reinstall firmware and select in DEVICE LIST only GEMMI, it will fix this issue.

Make sure you have enabled User Defined mode in Hidden Green Menu, if not:

  • Go to Hidden Green Menu,
  • Go to SWDL tab
  • and tick User Defined


then exit green menu by pressing Media or other button on MMI console.

Go to Engineering Menu and perform update, then select User Defined Mode, and try to find on the list GEMMI, go inside and tick every option in the submenus – Please select just APPLICATION, do not select BOOTLOADER 

and then perform update. After that your Google Earth / Audi connect will start working again.

MMI can't find update / How to copy files on to SDCARD

That’s another common error, when you are moving the files from computer on to SDCARD, make sure that they do not goes in parent folder
For example, if you have downloaded file called: HN+R_EU_AU_P1001.rar  when you unpack this file you will get another folder 

HN+R_EU_AU_P1001 and inside this folder you can see:


and copy those files on to SDCARD, not with parent folder. This is just an example but related to every firmware/maps update from us.



You have not get to the RED engineering menu (two buttons method)


Please check this video as well


No update device found

If you see this screen screen please back to installation instructions (maps / firmware). Every firmware / maps update must be done via ENGINEERING MENU. How to get there + video you can find on instructions pages. If MMI still can’t find update, please check tab above.

Navigation data is blocked

If you see this screen:

it mean you haven’t read tutorial properly! You have to activate maps. Click here to read how to do it

The medium is currently unavailable

If you see this error in your MMI screen:


you have probably used SDCARD bigger than 32GB. MMI for updates can’t read sd cards bigger than 32GB – it has to be also formatted in FAT32!.

It might also show you when you trying to make update from wrong MMI menu (on photo you see Setup MMI which is wrong position to perform the update).. Every update has to be performed from Engineering Menu, how to get there you got in our tutorials here

Bose has stop working, or working incorrectly

If you do not read our tutorials you might make a really big fault.. every car with Bose audio system has to disable Bose update, otherwise it might stop working..

Hopefully we got a solution how to recover it here (click).

If you can’t find answer for your question, before contacting us please take a look again on tutorials, as in 99% your answer is in there! Might be small detail which you just skipped. 

But if there’s really no answer you can contact us by using contact page, we will add this question on to our FAQ.