First of all you need to determine what type of system you have.
If you have already purchased updates i guess you know what you have.. if not – please read this manual.
UPDATE PROCESS MIGHT LOOK DIFFICULT but it’s not that bad! We have prepared all our manuals with all important informations (and there’s quite a lot!), so if you will follow this guide, nothing wrong should happen. BUT YOU NEED READ & WATCH ALL MOVIES with understanding, focus on it..
99% of customers troubles come from not reading all guides.
After purchasing you will receive email with download links, if some some reason you have not received email from us (it could be on spam/junk folder) you can also login to your account and go to the Downloads tab or Orders tab where you’ll find download links.
Download all files (do not skip any, as while unpacking you might get an error), after that you’ll need to unpack files, to do that you need to download & install 7zip.org application.`
More informations about unpacking you can find here:
Now depends if your car it’s equipped with bose you need to have access to the hidden green menu – this method works only for MMI 3G units!!! how to do that:
for MMI 2G High, you will need to have VCDS:
please remember after firmware installation you’ll need to re-enable access to the hidden green menu, as new firmware will wipe it off. You’ll also need hidden green menu to install maps update.
After that you can proceed with firmware update in MMI 3G / Mib / RMC :
For MMI 2G High:
After firmware installation you need to enable hidden green menu by using one of above methods, after that you can install maps update for MMI 3G High & Plus
For MMI 3G Basic
For MMI 2G High:
After all installation when you check error logs via VCDS you might see two: 03276 and 03623 – but you don”t have to worry about it, they are not major and will not display any errors on dash, if you have VCDS you can remove them:
All updates must be installed separately, you can’t put firmware / maps / activation on just one SDCARD – it will not work like that!
If you are making full MMI update (firmware + maps) you should first update firmware then maps.
Typical problems & solutions you can find here (click)
If you have Bose audio system it’s strongly recommended to enable first Hidden Green Menu (script it’s attached on to bundle pack) and enable user defined mode. More about how to disable update for Bose / Bang Olufsen you’ll find in above tutorials.
Those links you also received on order confirmation mail.. please read it and follow properly, step by step in correct menus.. and if you get any trouble visit this page first, take a closer look on manuals above.. as 99% your problems and email requests are about things which are already described in our tutorials / FAQ page, to save your & our time be more patient and read everything before you ask any question.