If you have problem with our checkout system, specially when you are adding some products to the cart and then cart is empty, please clean web browser cache and data.
Many customers has reported problems when using Microsoft Internet Explorer & Microsoft Edge. Please use different web browser.
We are all the time modify and secure our website, and you might have older version saved in your web browser.
to fix it in Google Chrome
Go to Menu > More Tools > Clear browsing data
I next window select:
Time range: All time
- Cookies and other site data.
- Cached images and files.
- Site settings.
- Hosted app data
Same , Menu > Clear browsing data
and select there options like on screenshot
in other web-browsers procedure will be very similar.
Main point is to clear browsing data, after that reload our website and try again.
If you have still problems, send us an email to: [email protected]
add there information:
- link to product which you trying to add,
- your IP address (to check your IP address, click here),
and we will try to solve it as soon as possible.
If you still have problems, please register your account first.
Why do you have to register account? Simple, every download it’s encrypted & connected with your email address, and to download files you have to log in to your account, our system will not allow you download purchased files without creating an account, it will also help to solve any problems with downloads / files.
You don’t have to worry about spam on your mail account, we do not selling any emails to others, we are also not sending any spam – only notification about our new products or new & tutorials!
If you are using Firefox and when trying to pay via Credit Card there’s a problem only on that web browser.. we are working to fix it and if you noticed a problem with card payment, please try with different web browser like Chrome.